Customer Service

Report a Concern

Phone: 831-768-3133
  • Monday - Friday
    8 a.m. - 4:00 p.m.
Report a Concern Online (Non-Emergency)

Customer Service can help you with the following:
  • Abandoned Vehicles
  • Conservation Rebates
  • Graffiti
  • Potholes
  • Public Works Hazards
  • Recycling Information
  • Sewer Leaks
  • Solid Waste Service
  • Storm Drains
  • Street Lights
  • Street Signs
  • Traffic Lights
  • Water leaks
  • Water Meter Information
After Hour Emergencies: For water leaks, broken traffic signals, sewer leaks or similar emergencies please dial 831-471-1151.
  1. Public Hearing on Proposed Rate Adjustments for City Utility Services

    The Watsonville City Council will conduct a public hearing on Tuesday, May 25, 2021 at 5:30 p.m to consider recommended adjustments to water, sewer, and garbage collection service rates. Read on...
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