Customer Service

After Hour Emergencies


For water leaks, broken traffic signals, sewer leaks or similar emergencies please dial 831-471-1151.

Report a Problem


Phone: 831-768-3133
  • Monday - Friday
    8 a.m. - 4:30 p.m.
Report a Problem Online (Non-Emergency)

Customer Service can help you with the following:
  • Abandoned Vehicles
  • Conservation Rebates
  • Graffiti
  • Potholes
  • Public Works Hazards
  • Recycling Information
  • Sewer Leaks
  • Solid Waste Service
  • Storm Drains
  • Street Lights
  • Street Signs
  • Traffic Lights
  • Water leaks
  • Water Meter Information
  1. Ask the Wizard

    Not sure how to properly dispose of something? Visit and use our new web application to find out if a material can be reused, recycled, composted or disposed. Read on...
  2. Installation of Green Bike Lanes

    Green bike lanes will be installed beginning Monday 10/14 and continue through 10/18. And on what streets will they be installed?...... Read on...
  3. UPDATE: 10/10/19 - Roache Road Sanitary Sewer Replacement

    Read the latest update on the Roache Road Sanitary Sewer Replacement Project. Learn more about the project on Roache Rd.
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