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Posted on: March 16, 2020

City List of Essential Services During Shelter in Place

Essential services

Given the shelter in place directive, the City will maintain essential services open (Police, Fire, water, sewer and garbage collection). Most city facilities are closed to the public, however the public may still contact certain city services remotely.

Today, Santa Cruz County Health Officer, along with six other public health officers from the Bay Area,  issued a legal order asking residents to stay home, a unified step to slow the spread of novel coronavirus (COVID-19) and preserve critical health care capacity across the region, effective March 17 through April 7.

Given this shelter in place directive, the City will maintain essential services open: these include, Police, Fire, public utilities (water, sewer, garbage collection), building permits and building inspections.

Most City facilities are closed to the public. Members of the public may still contact City services remotely, as follows:

  • City Administration offices will remain operational.

  • Building and Planning Department, including permits, plan checks, code enforcement and plan review services. Please call (831) 768-3050 or email cdd@cityofwatsonville.org. Please call the inspection line at 831-768-3060 to schedule an inspection. 

  • Engineering and Transportation, including active construction projects, signal and street light issues . Please call (831) 768-3100.

  • Public Works Customer Services Center - Call 768-3133

  • Utility Services, including residential and commercial billing customer service and water turn-ons. Please call (831) 768-3455. Online bill pay is also available at: https://www.onlinebiller.com/watsonville/

  • Watsonville Main Library and Freedom Library are closed but eBooks, eAudiobooks, streaming video content, online magazines and newspapers, will remain accessible 24/7 at https://cityofwatsonville.org/1081/Services

  • Parks, Recreation and Community Services recreation programs  are closed until further notice. Classes, events, programs and facility rentals are cancelled or postponed. 

  • Parks and fields remain open at this time. If you visit a park, please practice good hygiene and social distancing.

  • Watsonville Senior Center is closed.

  • Public Drop Off located at 320 Harvest Drive will be open from 9 am - 12 pm Monday-Friday.

  • Police reports that are not urgent can be made online at: https://www.cityofwatsonville.org/1714/Submit-a-crime-accident-or-incident-repo

  • City of Watsonville operations services updates will be provided by calling
    (831)768-3038 

  • Airport is open 8:00 am to 5:00 pm (services may be limited)

  • City Council and Public Meetings- the City Council Meeting for Tuesday, March 24, 2020 has been canceled.

For the most recent updates regarding COVID-19 in Santa Cruz County, please visit: http://www.santacruzhealth.org/coronavirus.

If you have questions about Coronavirus/COVID-19, please call United Way of Santa Cruz County at 211 or text "covid19" to 211211.

The City of Watsonville encourages the community to stay informed and take precautions so that you can keep yourself and those around you healthy. Everyone has a role to play in staying healthy!



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